When you're dealing with heel pain, you want answers—not another generic shoe recommendation list. You have probably already tried the $180 Hokas from Amazon, the orthopedic inserts from CVS, and those recovery sandals everyone swears by. Some helped a little. None fixed it completely.

Here's what most people do not realize: shoes are critical, but if you have had heel pain for more than 3 months, footwear alone will not get you back to normal. I won't judge you for buying six different pairs of shoes on Amazon trying to fix this. That's exactly what I would do too. You're not being difficult—you're trying to solve a problem that is making every step miserable. That first morning step out of bed that feels like a knife in your heel? The way you limp through HEB after 20 minutes of shopping? The constant nagging ache that makes you dread standing at all? I see it every single day in my Houston practice.

After treating thousands of heel pain patients over 25 years, I can tell you exactly which shoes help, which ones are a waste of money, and—most importantly—when you need more than just new shoes. In this article, I'm going to tell you which shoe features actually matter for heel pain (spoiler: it is not just cushioning), which popular shoes work and which ones do not, and when shoes work versus when you need treatment. Because here's the truth: if you're reading this article after months of heel pain, you probably need both.